All services available at Lyon-Saint-Exupéry airport

Formerly known as Lyon-Satolas Airport, the international airport of Lyon-Saint Exupery is located 25 km from Lyon. Welcoming nearly 12 million passengers each year, it is the fourth largest airport in France.

Distinguished in 2019 as the "Best European Airport of the Year," it offers a complete range of services for travelers. Here are some of the free or paid services available at Lyon Saint Exupery.

1. Lyon Saint Exupéry airport basic services 💰

Lyon Saint Exupéry Airport offers many basic services to travelers. Among these, a currency exchange service allows for currency exchange, as well as buying and selling.

An office is open every day from 9:00 a.m. to 6:15 p.m. in the public area and another is open from 5:15 a.m. to 7:00 p.m. in the boarding area.

Another very useful service, several ATMs are located in Lyon airport at Terminals 1 and 2.

For travelers who wish to check in oversized baggage, a dedicated service is available at Lyon-Saint Exupéry airport in both terminals. This service may be charged or not depending on the size of the object.

2. Baggage services 👜

Regarding baggage services, Lyon-Saint Exupéry airport offers travelers the sending of prohibited items in the cabin. When an item is refused during check-in, it is possible to receive it directly at home for a fee of €14.

The traveler has only a maximum of 30 days from the date of issue of the coupon to make the payment. Beyond this period, the item will be destroyed.

The Safe Bag service allows passengers to secure their luggage. Thanks to a film that is both resistant and fully recyclable, the operation takes only a few seconds.

And when his luggage is lost or damaged, the transit traveler at Lyon Saint Exupéry airport can rely on a dedicated service that will offer appropriate solutions.

3. Comfort services 🛩

The airport also does not compromise on the comfort of its passengers through various associated services. This is the case, for example, of the Lyon airport fast track service. This paid service for adults and free for children under 2 years old allows you to pass security checks quickly.

To offer a moment of serenity and calm before the flight, special lounges with premium services are available to travelers in transit. Access to these lounge areas is charged at €33.50.

And for those who need the utmost tranquility to work, the airport has set up an eCapsule service.

These are enclosed work bubbles equipped with all the necessary connectivity to work in a secure and very comfortable environment. It is possible to reserve your eCapsule either in advance or upon arrival at the airport.

4. Multimedia services 🎧

There are different services at Lyon Saint Exupéry airport that offer travelers everything they need in terms of multimedia. First of all, several phone charging stations are available in both terminals.

Two options are available: either the Flash&Go for travelers not using their phone during charging, or the Flash&Use for those who use it during the operation.

The Smart Welcome service is a kind of digitized welcome that allows travelers to obtain all the useful information on the airport terminals.

This service is very effective for finding a specific store or accessing a specific service.

5. Health services 👩‍⚕️

In the health field, Lyon Saint Exupéry airport has a medical center located on level 1 of the bus station. This welcomes both travelers and airport staff as well as local residents.

Consultations are without appointment and between 7 a.m. and midnight 7 days a week.

6. Access services to and from the airport 🚨

A complete range of services dedicated to access to and from Lyon-Saint Exupéry airport allows passengers to prepare their journey under the best possible conditions.

They can, for example, reserve a rental car at the airport and especially through the airport's main partner: Discover Cars.

There are several vehicle rental companies on site such as Sixt, Hertz, Avis Budget or Europcar.

Still, to facilitate passenger mobility, a Lyon center/airport shuttle makes trips of only 30 minutes between the two destinations.

This "Rhônexpress" allows you to reach the airport from 5:00 a.m. and operates until midnight. This shuttle is free for children under 12 and starts at €10 for adults.

7. Blue Valet: an innovative valet service 🚙

Even though it is not part of the services offered by the airport, Blue Valet offers travelers the option to entrust their vehicle to a dedicated valet at the airport and to retrieve it upon their return. Booking is done online and on the day, simply go to the drop-off point to drop off your car.

Upon returning, it will be retrieved at the same place and at the agreed time of booking.

In addition to its ease of use, Blue Valet is a much more economical service than a classic parking solution.

 

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